This Privacy Policy (hereinafter referred to as "this Policy") explains how Areapac collects, uses, stores, discloses, and protects users' personal data and related information. This Policy applies to all individuals or corporate users who visit, register, log in, or use Areapac websites, platforms, systems, or related services.
By using Areapac services, you acknowledge that you have read, understood, and agreed to the contents of this Policy.
Article 1 — Types of Information We Collect
Depending on how you use our services, we may collect the following types of information:
1. Information Provided by Users
- Name or company/organization name;
- Email address, phone number;
- Billing or contact address;
- Account login information (such as account identifiers);
- Information submitted through forms, tickets, customer service, or other interactions.
2. Account and Usage Information
- Account registration and status information;
- Service plan type, activation status;
- Operation records (such as login time, change records);
- Service-related configuration information.
3. Technical and Device Information
- IP address;
- Browser type, operating system, device identification;
- Information generated by cookies or similar technologies;
- Access time, page browsing history, and basic traffic information.
We do not actively collect personal sensitive information that is irrelevant or beyond reasonably necessary scope.
Article 2 — Purposes of Information Collection
We collect and use information only for the following reasonable and necessary purposes:
- Establishing and managing user accounts;
- Providing, maintaining, and improving services;
- Identity verification, account security, and abuse prevention;
- Customer support, technical notifications, and service communications;
- System monitoring, troubleshooting, and risk management;
- Complying with legal, regulatory, or compliance obligations.
Article 3 — Cookies and Tracking Technologies
Areapac may use cookies or similar technologies to:
- Maintain login status;
- Optimize user experience;
- Analyze basic usage of websites and systems.
You can restrict or disable cookies through browser settings, but some features may not function properly as a result.
Article 4 — Use and Processing of Information
1. We only use your information within the scope necessary for providing services, operations, security, and compliance.
2. We do not sell, rent, or improperly exchange your personal data.
3. Internally, only authorized personnel have access to data, and we take reasonable technical and administrative measures to protect data security.
Article 5 — Disclosure and Third Parties
We may only disclose or provide your information under the following circumstances:
- Technical partners necessary for providing services (such as cloud, infrastructure, or communication service providers);
- To fulfill legal obligations or respond to legitimate requests from judicial, law enforcement, or regulatory authorities;
- To prevent fraud, abuse, security incidents, or protect the rights of Areapac and users;
- Other circumstances with your explicit consent.
Article 6 — Data Retention Period
1. We only retain data for the period necessary to achieve the collection purpose or as required by law.
2. After account termination, we may retain, anonymize, or delete related data within a reasonable period in accordance with legal or compliance requirements.
Article 7 — Data Security
We take reasonable technical and organizational security measures to prevent data loss, unauthorized access, disclosure, or tampering.
However, no method of internet transmission or electronic storage can guarantee 100% security, and users should understand and bear the corresponding risks.
Article 8 — User Rights
To the extent permitted by applicable law, you have the right to:
- Inquire about or request correction of your account data;
- Update contact information;
- Request deletion or restriction of processing of your personal data as applicable by law.
Such requests must be submitted through official contact methods, and we may require identity verification for security purposes.
Article 9 — Cross-Border Data Transfer
Due to the nature of our services, our systems, suppliers, or technical resources may be located in different jurisdictions. You agree that we may conduct cross-border data transfer and processing within legal and necessary scope.
Article 10 — Minors
Areapac services are generally not intended for minors under the legal age. If you are a minor, you should use these services with the consent and guidance of a guardian.
Article 11 — Policy Modifications
We may update this Policy from time to time, and updates will be published on the website. Your continued use of services after the policy takes effect constitutes agreement to the updated content.
Article 12 — Contact Information
If you have any questions about this Privacy Policy or data processing practices, please contact us through the official contact methods announced on Areapac.com.
By using Areapac services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.